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All Rights Guides
Information

তথ্য স্বাধীনতার অধিকার

The Freedom of Information Act 2000 gives you the right to access information held by public authorities in England, Wales, and Northern Ireland (Scotland has its own FOI Act). This is a powerful tool for transparency and accountability — you do not need to give a reason for your request.

Last updated: 2026-03-08

Your Rights

Right to Request Information

Anyone can make an FOI request to any public authority. You do not need to be a UK citizen or resident. The request must be in writing (including email) and describe the information you want.

Freedom of Information Act 2000, s.1

Right to a Response Within 20 Working Days

The public authority must respond to your request promptly and in any event within 20 working days. Extensions are allowed in limited circumstances (e.g., when considering the public interest test).

Freedom of Information Act 2000, s.10

Right to Know If Information Is Held

The authority must confirm or deny whether it holds the information you have requested, unless an exemption applies to that confirmation or denial itself.

Freedom of Information Act 2000, s.1(1)(a)

Right to an Internal Review

If your request is refused, you can ask the authority to carry out an internal review of its decision. There is no statutory time limit for requesting this, but it should be done promptly.

ICO guidance; s.50 FOIA (implied)

Right to Complain to the ICO

If you are dissatisfied after internal review, you can complain to the Information Commissioner's Office (ICO), which can order disclosure.

Freedom of Information Act 2000, s.50

Right to Appeal to the Tribunal

If the ICO's decision is unsatisfactory, you can appeal to the First-tier Tribunal (Information Rights) and then to the Upper Tribunal.

Freedom of Information Act 2000, s.57

Common Myths

Myth

You need to explain why you want the information

Reality

FOI is 'applicant-blind' and 'motive-blind'. You never need to give a reason for your request. The authority must consider the request on its merits regardless of who is asking or why.

Myth

Private companies are covered by FOI

Reality

FOI only covers public authorities (government departments, councils, NHS, police, schools, etc.). Private companies are not covered unless they carry out public functions under a contract with a public authority.

Myth

The authority can charge you whatever it wants

Reality

Most FOI requests are free. Authorities can only charge if the cost of finding and retrieving the information exceeds the statutory limit (£450 for most bodies, £600 for central government). Even then, they can only charge for staff time at £25/hour.

What To Do

1

Identify the right authority

Work out which public body is most likely to hold the information you want. Check the ICO's list of public authorities if unsure.

2

Make your request in writing

Email or write to the authority. Include your name, an address for correspondence, and a clear description of the information you want. You do not need to mention the FOI Act.

3

Be specific but not too narrow

Describe the information clearly. If your request is too vague, the authority may ask you to clarify. If it's too narrow, you may miss relevant documents.

4

Chase if no response in 20 working days

If you don't receive a response within 20 working days, send a follow-up email reminding them of their statutory duty.

5

Request internal review if refused

If your request is refused, write back asking for an internal review. Then complain to the ICO if still dissatisfied.

Key Legislation

  • Freedom of Information Act 2000
  • Environmental Information Regulations 2004
  • Data Protection Act 2018
  • Re-use of Public Sector Information Regulations 2015

Useful Contacts

Information Commissioner's Office (ICO)

The independent regulator for FOI and data protection. Handles complaints about refused requests.

Tel: 0303 123 1113

Website

WhatDoTheyKnow

Free platform for making FOI requests and tracking responses publicly.

Website

Campaign for Freedom of Information

Charity promoting FOI rights and helping people with requests.

Website