PIP Mandatory Reconsideration Request
Letter to the DWP requesting Mandatory Reconsideration of a Personal Independence Payment (PIP) decision under section 9 of the Social Security Act 1998.
When to use this template
Use within one month of the date on your PIP decision letter to ask the DWP to look at the decision again. This is the compulsory first stage before any appeal to the First-tier Tribunal. Free representation is widely available — contact Citizens Advice, Welfare Rights, or a disability charity in parallel.
When NOT to use this template
Do not use to dispute factual errors that can be corrected by phone (e.g. wrong address, missing payment) — those can be raised directly with the helpline. Do not use if more than 13 months have passed since the decision (the absolute outside deadline for late MR requests).
Legal Basis
Social Security Act 1998 ss.9-10; Social Security (Personal Independence Payment) Regulations 2013; Universal Credit, PIP, JSA and ESA (Decisions and Appeals) Regulations 2013 r.7. The deadline is one month from the decision letter; the DWP can accept late MR requests for up to 13 months with 'special reasons'.
Common Mistakes to Avoid
- ✗Missing the one-month deadline — the DWP CAN accept late requests but it is much harder
- ✗Disputing the decision in general terms rather than addressing each activity (1-10 daily-living + mobility 1-2)
- ✗Not providing fresh evidence — the DWP rarely changes a decision without new information
- ✗Forgetting to include the National Insurance number and PIP reference
- ✗Sending to the wrong DWP address — use the address on the decision letter
Build Your Letter
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Letter preview
[YOUR FULL NAME] [YOUR ADDRESS (ONE LINE PER FIELD)] [YOUR DATE OF BIRTH] National Insurance Number: [YOUR NATIONAL INSURANCE NUMBER] [TODAY'S DATE] Personal Independence Payment [DWP PIP ADDRESS (FROM THE DECISION LETTER)] --- Dear Decision Maker, **MANDATORY RECONSIDERATION — PIP DECISION OF [DATE OF THE DWP DECISION LETTER]** **PIP Reference: [PIP REFERENCE / CLAIM NUMBER]** I am writing to request a Mandatory Reconsideration of the decision made on [DATE OF THE DWP DECISION LETTER] regarding my Personal Independence Payment claim. I disagree with the decision for the reasons set out below. **The decision** You decided that I should be awarded [AWARD LEVEL GRANTED (E.G. 'STANDARD RATE DAILY LIVING, NO MOBILITY')]. I believe the correct award is [AWARD LEVEL YOU BELIEVE IS CORRECT] based on my actual circumstances. **Why I disagree** The decision does not accurately reflect the impact of my health condition on my daily-living and mobility. In particular: [DETAIL OF EACH ACTIVITY SCORE YOU DISPUTE] For example, in respect of Activity [EXAMPLE ACTIVITY NUMBER (1-10 FOR DAILY LIVING; 1-2 FOR MOBILITY)] ([EXAMPLE ACTIVITY NAME]), I scored [POINTS AWARDED FOR THIS ACTIVITY] points, but I believe I should have scored [POINTS YOU BELIEVE SHOULD HAVE BEEN AWARDED] points because: [WHY YOU SHOULD HAVE SCORED MORE (FACTUAL EXAMPLE)] **New evidence** I attach the following evidence in support of this request: [LIST OF SUPPORTING EVIDENCE (E.G. GP LETTER, HOSPITAL REPORT)] **Conclusion** I respectfully ask you to reconsider the decision in full, taking the new evidence into account. I am happy to provide further information or attend a telephone consultation if that would assist. Please send the Mandatory Reconsideration Notice to the address above and copy [ADVISER / REPRESENTATIVE NAME (LEAVE BLANK IF NONE)] as my authorised representative. Yours faithfully, [YOUR FULL NAME]
Unfilled fields appear as [FIELD NAME]. Review the letter carefully before sending. This template is a starting point — adapt it to your specific circumstances.