Depunerea unei plângeri privind siguranța clădirii

Cum să semnalați preocupări privind defectele de siguranță ale clădirii.

Prezentare generală

The Building Safety Act 2022 introduced new mechanisms for residents and leaseholders to raise concerns about building safety. The Building Safety Regulator (within HSE) oversees higher-risk buildings (18m+ or 7+ storeys with at least 2 residential units). This guide covers how to raise safety concerns, seek remediation, and access the new regulatory framework.

Cine poate folosi acest proces

You live in or own a flat in a higher-risk building (18m+ or 7+ storeys)
You have identified a fire safety or structural safety defect
Your building has dangerous cladding or insulation
Your landlord or building manager is not addressing safety concerns

Proces pas cu pas

Report to your landlord or building manager

Your first step should be to report the safety concern in writing to your landlord, freeholder, or building management company. Under the Building Safety Act 2022, accountable persons for higher-risk buildings have a duty to assess and manage building safety risks.

Interval de timp: Immediately

Sfaturi practice

Put your complaint in writing with photos/evidence
Keep copies of all correspondence
Request a written response within a reasonable timeframe

Contact your local authority

If your landlord does not respond adequately, contact your local council's building control or environmental health department. They have powers to inspect buildings and take enforcement action under the Housing Act 2004 (HHSRS) and Building Act 1984.

Interval de timp: If no response within 14 days

Sfaturi practice

Local authorities can serve improvement notices
They can carry out emergency remedial action for serious hazards

Complain to the Building Safety Regulator

For higher-risk buildings, you can raise a complaint directly with the Building Safety Regulator (part of HSE). They have statutory duties to keep a register of higher-risk buildings and ensure accountable persons comply with their obligations.

Interval de timp: 2-4 weeks

Sfaturi practice

The BSR has a mandatory occurrence reporting system
They can take enforcement action against accountable persons

Apply for a Remediation Order

Under the Building Safety Act 2022, the First-tier Tribunal can make a Remediation Order requiring a landlord or developer to remedy specified defects. You can also apply for a Remediation Contribution Order.

Interval de timp: Varies

Sfaturi practice

Legal aid may be available
Consider joining with other residents

Consider the Leaseholder Protections

The Building Safety Act 2022 provides leaseholder protections from remediation costs. Qualifying leaseholders in buildings over 11m may be protected from paying for cladding remediation and may have caps on non-cladding remediation costs.

Interval de timp: Ongoing

Sfaturi practice

Check if your building qualifies for the Building Safety Fund
Developers may be required to pay through the developer remediation contract

Costuri

Building Safety Regulator complaintFree

First-tier Tribunal applicationFree or nominal

Legal adviceVaries (legal aid may be available)

Avertismente importante

Do not attempt to remove or alter cladding or safety features yourself — this may be dangerous and could be a criminal offence.

Keep paying service charges even if in dispute — non-payment can put your lease at risk.

Link-uri utile

Building Safety Regulator Building Safety Act 2022