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All Rights Guides
Housing

您作为租户的权利

As a tenant in England, you are protected by a robust framework of housing law. Whether you rent privately or from a social landlord, you have rights that your landlord must respect. These include the right to live in a safe and well-maintained property, protection of your deposit, and rules your landlord must follow before they can evict you.

Last updated: 2025-03-01

Your Rights

Right to a Safe and Habitable Home

Your landlord must ensure the property is fit for human habitation throughout the tenancy. This includes structural safety, freedom from damp, adequate heating, hot and cold water, and functioning sanitation. Since March 2019, the Homes (Fitness for Human Habitation) Act applies to all tenancies.

Landlord and Tenant Act 1985, s.11; Homes (Fitness for Human Habitation) Act 2018

Right to Deposit Protection

If you pay a tenancy deposit, your landlord must protect it in one of three government-approved schemes within 30 days. They must also give you prescribed information about which scheme is used. Failure to protect the deposit means the landlord cannot serve a valid Section 21 notice.

Housing Act 2004, ss.212–215

Right to Quiet Enjoyment

You have the right to live in the property without unreasonable interference from your landlord. This means your landlord cannot enter without giving at least 24 hours' notice (except in emergencies) and must have your permission.

Common law; Protection from Eviction Act 1977

Protection from Unfair Eviction

Your landlord cannot evict you without following the correct legal process. For assured shorthold tenancies, they must serve the correct notice (Section 21 or Section 8) and obtain a court order. Changing locks, removing belongings, or harassment to force you out is a criminal offence.

Protection from Eviction Act 1977; Housing Act 1988

Right to Challenge Unfair Rent Increases

Your landlord can only increase rent at certain times and in the correct way. For periodic tenancies, they must use a Section 13 notice. You can challenge an excessive increase by applying to the First-tier Tribunal (Property Chamber).

Housing Act 1988, s.13

Right to Know Your Landlord's Identity

You are legally entitled to know who your landlord is. If you write to your landlord's agent asking for the landlord's name and address, they must provide this within 21 days. Failure to do so is a criminal offence.

Landlord and Tenant Act 1985, s.1

Protection from Retaliatory Eviction

If you make a legitimate complaint about the condition of your property and the local authority serves an improvement notice, your landlord cannot use a Section 21 eviction notice for six months afterwards.

Deregulation Act 2015, s.33

Common Myths

Myth

Your landlord can enter the property whenever they want.

Reality

Your landlord must give at least 24 hours' written notice and can only enter at reasonable times, unless it's a genuine emergency (e.g. gas leak, flood).

Myth

If you complain about repairs, you'll get evicted.

Reality

The Deregulation Act 2015 provides protection from 'retaliatory eviction.' If the council serves an improvement notice, your landlord cannot use Section 21 for 6 months.

Myth

You can't do anything if your landlord won't return your deposit.

Reality

If your deposit was protected in a scheme, you can use the scheme's free dispute resolution service. If it wasn't protected, you can claim up to 3x the deposit through the courts.

Myth

A landlord can evict you with just two weeks' notice.

Reality

The minimum notice period for a Section 21 (no-fault) eviction is two months, and the landlord still needs a court order to physically remove you.

What To Do

1

Check Your Tenancy Agreement

Read your tenancy agreement carefully. It sets out your rights and obligations. If you don't have a written agreement, you still have legal rights.

2

Report Repairs in Writing

Always report repair issues to your landlord in writing (email or letter). Keep copies. This creates a record and starts the clock on their obligation to fix problems.

3

Check Your Deposit Is Protected

Ask your landlord which scheme your deposit is in, or check directly with all three schemes: DPS, MyDeposits, and TDS.

4

Contact Your Local Council

If your landlord refuses to make repairs, contact your local authority's environmental health department. They can inspect and serve enforcement notices.

5

Seek Advice Before Agreeing to Leave

Never leave because your landlord tells you to without getting legal advice first. They may not have followed the correct procedure.

Key Legislation

  • Housing Act 1988
  • Housing Act 2004
  • Landlord and Tenant Act 1985
  • Protection from Eviction Act 1977
  • Deregulation Act 2015
  • Homes (Fitness for Human Habitation) Act 2018

Useful Contacts

Shelter

Expert housing advice and support.

Tel: 0808 800 4444

Website

Citizens Advice

Free advice on housing and tenant rights.

Tel: 0800 144 8848

Website

Tenancy Deposit Scheme (TDS)

One of three government-approved deposit schemes.

Website

Housing Ombudsman

Resolves complaints about social housing landlords.

Website