Homelessness application journey
Apply to the local authority for accommodation under Part VII Housing Act 1996.
Who Uses This Journey
Individuals at risk of or experiencing homelessness in England. Council has statutory duties to assess, assist, and (if certain criteria met) accommodate.
Stage-by-Stage Timeline
Approach the council
Triage interview — the council should accept your application and provide written confirmation.
Prevention duty (56 days)
If you're at risk within 56 days, the council has a duty to help prevent homelessness.
Relief duty (56 days)
If you're already homeless, the council has a duty to help secure accommodation for 56 days.
s.184 decision
Council issues a written decision on whether you're owed the main housing duty (priority need, intentional homelessness, local connection).
s.202 review
If you disagree with the decision, request a review within 21 days. Senior officer reviews.
s.204 appeal to County Court
On a point of law only, within 21 days of the review decision.