所有立法
Consumer Protection
SI 2013/3134
Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013
在 legislation.gov.uk 查看摘要
The Consumer Contracts Regulations 2013 implemented the EU Consumer Rights Directive, establishing information requirements for consumer contracts and a 14-day right to cancel distance and off-premises contracts.
要点
- 14-day cooling-off period for distance and off-premises contracts
- Pre-contract information requirements — trader must provide key information before contract is concluded
- Right to cancel without giving any reason within 14 days
- Refund within 14 days of cancellation
- Exceptions — bespoke goods, perishable goods, sealed goods for health/hygiene, digital content once downloading begins
- Ban on pre-ticked boxes for additional charges