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Disclaimer: This is not legal advice. Legislation and case law change. Always consult a qualified solicitor for your specific situation.

UK Law Reference
All sections of Digital Economy Act 2017
2017 c. 30, s.3

Section 3 — Automatic compensation for failure to meet performance standards

This version in force from 2017-06-27

Snapshot: 2026-08-24

Reproduced from legislation.gov.uk (Crown Copyright, Open Government Licence v3.0). Amendments made after 2026-08-24 may not be reflected — always check the official text .

In section 51(2) of the Communications Act 2003 (conditions which may be set for protecting interests of end-users), after paragraph (d) insert— (da) require a communications provider to pay compensation to an end-user on failing to meet a specified standard or obligation;.