Section 24 — Power to make certain provision about dispute-resolution services
Extent: E+W+S+N.I.
This version in force from 2023-06-28
Snapshot: 2026-08-24
Reproduced from legislation.gov.uk (Crown Copyright, Open Government Licence v3.0). Amendments made after 2026-08-24 may not be reflected — always check the official text .
(1) This section applies to Online Procedure Rules which provide—
(a) for the transfer by electronic means of information held for the purposes of an online dispute-resolution service to a court or tribunal, or
(b) for a court or tribunal to take into account, for any purpose, steps that a party to proceedings has or has not taken in relation to an online dispute-resolution service.
(2) The Rules may be expressed so that their application in relation to a particular service depends on things done by a particular person from time to time.
(3) The Rules may, for example, refer to such services as—
(a) appear from time to time in a list published by a particular person, or
(b) are from time to time certified by a particular person as complying with particular standards.
(4) In this section— “online dispute-resolution service” means a service accessible by electronic means for facilitating the resolution of disputes without legal proceedings; “particular person” and “particular standards” include, respectively, a person of a particular description and standards of a particular description.