Short-Term Right to Reject
The consumer's right under the Consumer Rights Act 2015 to reject goods that are faulty (not of satisfactory quality, fit for purpose, or as described) within 30 days of delivery and receive a full refund.
Independent editorial summary — not the official statute text. Read the official version on legislation.gov.uk.
The Consumer Rights Act 2015 gives consumers a time-limited right to reject faulty goods outright and obtain a full refund, rather than accepting a repair or replacement. That right is only available for a fixed window after delivery.
Section 22 sets the time limit for exercising the short-term right to reject as, unless a longer period applies because of further attempts at repair or replacement, the end of 30 days beginning with the first day after the goods, ownership and possession requirements have all been met — meaning a consumer who wants a straightforward refund for faulty goods generally has to act within 30 days of delivery.
Related terms
Official sources
This explanation is drawn from the official sources below; every substantive statement is verified against them. For advice on a specific matter, see our find help page.