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Disclaimer: This is not legal advice. Legislation and case law change. Always consult a qualified solicitor for your specific situation.

UK Law Reference
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Consumer
Updated 2026-05-16

Complaint Letter Builder

Generate a structured formal complaint letter addressed to a trader, employer, landlord, public body, or regulator โ€” with the correct escalation path and outcome requested.

Calculator โ€” accuracy depends on current rates

This calculator uses the rules and figures published on the dates shown. Rates, thresholds, and fees change โ€” always verify the current figure on the official government website before paying or filing. The output is not legal advice.

Rates current as of: .

Privacy: runs entirely in your browser. Nothing you enter is sent to us or saved.

When to use this tool

Use when you need to make a formal written complaint and want to ensure it covers all the legally relevant points. A clear letter setting out the facts, legal basis, and remedy sought is the first step before escalating to an ombudsman, regulator, or court. Most ombudsmen require evidence of a deadlocked or ignored complaint before accepting a referral.

1. Who?
2. Issue
3. Outcome
4. History
5. Review

Complaint Letter Builder