Find the right consumer ombudsman
Sector โ relevant ADR / ombudsman scheme.
Reference tool โ for general information only
This tool gives you a quick reference based on the information you provide. It is not a substitute for legal advice. Limitation periods, eligibility rules, and procedural deadlines are strictly enforced โ confirm any decision with a regulated adviser or the official source before acting.
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When to use this tool
You've exhausted a trader's complaints process and need to know which ombudsman or ADR scheme to escalate to.