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Disclaimer: This is not legal advice. Legislation and case law change. Always consult a qualified solicitor for your specific situation.

UK Law Reference
โ† All Tools & Calculators
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Consumer Law
Updated 2026-05-22

Find the right consumer ombudsman

Sector โ†’ relevant ADR / ombudsman scheme.

Reference tool โ€” for general information only

This tool gives you a quick reference based on the information you provide. It is not a substitute for legal advice. Limitation periods, eligibility rules, and procedural deadlines are strictly enforced โ€” confirm any decision with a regulated adviser or the official source before acting.

Privacy: runs entirely in your browser. Nothing you enter is sent to us or saved.

When to use this tool

You've exhausted a trader's complaints process and need to know which ombudsman or ADR scheme to escalate to.

Find the right consumer ombudsman