Deposit Dispute Router
Identify which tenancy deposit scheme holds your deposit and get step-by-step guidance on disputing deductions or recovering an unprotected deposit in England & Wales.
Reference tool โ for general information only
This tool gives you a quick reference based on the information you provide. It is not a substitute for legal advice. Limitation periods, eligibility rules, and procedural deadlines are strictly enforced โ confirm any decision with a regulated adviser or the official source before acting.
Privacy: runs entirely in your browser. Nothing you enter is sent to us or saved.
When to use this tool
Use when your landlord has made deductions you disagree with, has failed to return your deposit, or you suspect your deposit was never protected. In England & Wales all deposits on assured shorthold tenancies must be protected in a government-approved scheme within 30 days. Failure to protect entitles you to between one and three times the deposit amount as a penalty.